Contact

One address reaches us: tide@ocean-blues.org.

What we can settle

Anything in the catalogue. Whether the twist-front tankini with the removable straps holds a larger cup than the wire-free one. Which of the board shorts has the pocket and which has the mesh liner. Whether a plus-run bikini top ties at the neck or at the back. What a piece photographed in Sea Blue looks like next to the swatch on the card, which on this brand is a sky blue and not a turquoise.

Corrections most of all. If a cup, a size run or a UPF number here argues with the label sewn into the piece in your hands, tell us the page and the figure. We fix it on the next update and say what changed.

What belongs to the till

Where a parcel is, what a refund is doing, why a delivery slipped a day, whether a size can be exchanged: those live with the shop that took your money, and they can see the order while we cannot. Payment, delivery and returns happen at checkout with our retail partner, not on this site.

By post

960 Seabreeze Court, Suite 3B
St. Petersburg, FL, 33701
United States

How long we take

One mailbox, read by the people who keep this site. Catalogue questions come back inside a working day or two. A correction that needs the data rebuilt comes back twice: once to say we have it, once when it is live.